Products

Policies

Care Instructions

• Hand wash with gentle soap and water only.
• Dishwasher use is not recommended.
• Avoid using abrasive cleaners.
• Handle with care to prevent damage.
• Detach the name plate before washing the tumbler’s lid.

Processing & Shipping

• Please allow 7-10 business days for processing. We take great care to ensure each piece meets our high standards.
• Every name plate is securely packaged, ensuring a safe journey to your doorstep.

Post-Purchase Note

• Once shipped, responsibility for any damage during transit lies with the postal service. While we don’t offer refunds or replacements for items lost or damaged by the postal service, we will work with you to find a solution.

Additional Information

• Due to the custom nature of our products, no returns, refunds, or exchanges are available. Please check shipping times before placing your order.
• Have a special request or custom order? Feel free to reach out to us beforehand!

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